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Support

CapLamps.co.uk supply only quality products from manufactures with an established reputation in the mining lamp market; and we provide the highest level of service and support.

Questions?

Pre-sales or support questions? Please contact us on 03333 44 02 80 (+44 7967 321 933 outside of the UK) or by email to support@CapLamps.co.uk.

Service & Repair

In the highly unlikely event of your CapLamps.co.uk miners lamp developing a problem please contact us on 03333 44 02 80 (+44 7967 321 933 outside of the UK) or by email to support@CapLamps.co.uk.

Warranty

All lamps and equipment are backed with a 1 year warranty.

If any problems arise with your CapLamps.co.uk product then contact us on 03333 44 02 80 (+44 7967 321 933 outside of the UK) or by email to support@CapLamps.co.uk.

The warranty becomes null and void if the product has been misused, abused or tampered with.

Battery care

It is vital that the Li-ion batteries in your CapLamps.co.uk mining lamp are treated correctly.

With correct treatment the Li-ion battery pack will do a minimum of 500 full charge/discharge cycles. Li-ion battery chemistry does not survive being left discharged 'flat' for long periods of time. If you are storing your lamp then remember to fully charge the battery first.

Our best advice is always to charge your lamp battery after each use.